Association Matters News

Our updates provide practical ideas, benchmarking data, and research insights drawn from our extensive work with members and associations.

Common approaches to member engagement research.
Rebecca Sullivan Rebecca Sullivan

Common approaches to member engagement research.

November 2024

Depending on the stage you are at in you member engagement journey, most associations use a combination of strategic research and ongoing tracking surveys to continuously monitor and enhance member experience.

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Why member engagement research is essential for associations.
Rebecca Sullivan Rebecca Sullivan

Why member engagement research is essential for associations.

November 2024

Member engagement research is a powerful tool for associations to meet their members’ evolving needs and expectations. By gaining a deep understanding of member needs, associations can enhance their programs, retain members, and drive growth effectively

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