About us

Specialising in membership and not-for-profit organisations, Survey Matters boasts a track record of success built over nearly fifteen years of industry leadership. Our deep understanding of the unique dynamics of associations truly sets us apart.

Our work goes beyond surface-level insights to unearth the core truths that drive organisational success. Our reputation has been built on consistently helping member-based and not-for-profit organisations drive their goals and mission further.

By leveraging our expertise in stakeholder engagement and evidence-based approaches, we empower our clients to make confident, informed decisions that result in tangible outcomes for their communities. Whether it's understanding retention rates, engagement levels, advocacy efforts, designing policy, raising awareness or changing behaviour, our insights serve as the cornerstone of meaningful impact and change.

What truly distinguishes Survey Matters is our relentless commitment to our clients' development. We don't just deliver reports; we forge enduring partnerships grounded in trust and reliability that grow and change as our client’s do.  In a world where insights have the power to shape the future, choosing Survey Matters as a trusted research and insights partner will deliver the insight to fuel strategic growth and equip organisations with the understanding they need to chart their course with confidence.

Survey Matters is managed by Co-Founders Brenda Mainland and Rebecca Sullivan and supported by a team of research experts and support personnel.