Association Matters News

Our updates provide practical ideas, benchmarking data, and research insights drawn from our extensive work with members and associations.

Common approaches to member engagement research.
Rebecca Sullivan Rebecca Sullivan

Common approaches to member engagement research.

November 2024

Depending on the stage you are at in you member engagement journey, most associations use a combination of strategic research and ongoing tracking surveys to continuously monitor and enhance member experience.

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Why member engagement research is essential for associations.
Rebecca Sullivan Rebecca Sullivan

Why member engagement research is essential for associations.

November 2024

Member engagement research is a powerful tool for associations to meet their members’ evolving needs and expectations. By gaining a deep understanding of member needs, associations can enhance their programs, retain members, and drive growth effectively

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Trends in association events
Rebecca Sullivan Rebecca Sullivan

Trends in association events

April 2024

In a sign that associations are adjusting to the new normal post-pandemic, a majority indicate their next annual event will be in-person only, and most are seeing greater attendance at in-person conferences and online webinars than pre-covid.

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Performance measurement in associations
Rebecca Sullivan Rebecca Sullivan

Performance measurement in associations

February 2024

A majority of Australian associations leverage benchmarks for performance tracking, recognising their crucial role in strategic planning and service improvement.

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Association challenges in 2023
Rebecca Sullivan Rebecca Sullivan

Association challenges in 2023

November 2023

Association executives are facing multiple challenges, largely centred around membership dynamics, financial sustainability, and staffing and resource constraints.

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Membership drivers and barriers
Rebecca Sullivan Rebecca Sullivan

Membership drivers and barriers

October 2023

Developing an engaging value proposition: education and support drives membership of associations, with perceptions of high cost and lack of value the main barriers

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Member acquisition strategies 
Rebecca Sullivan Rebecca Sullivan

Member acquisition strategies 

August 2023

Two thirds of associations have grown their membership over the last 12 months, with strategies focussed on brand building and personal connection driving the most success.

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